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Accommodation FAQ's

General information about our accommodation and facilities.

Q: Do all Villas and Apartments have Ocean Views?

Yes, all our Villas and Apartments have private sundecks and lovely ocean views.

Q: How often are the apartments serviced?

  We ask that guests hang up their towels when not using and get beach towels from reception rather than using the room towels.   Thank you for your help in protecting Vanuatu's pristine environment.

Q: Is there Internet or WiFi access available?

Yes, we have free WIFI in our public areas - reception and restaurant.

Q: Is the swimming pool heated?

No - not in this lovely tropical environment!

Q: What facilities do you have?

Please browse our Facilities page for a detailed list but they do include - oceanfront swimming pool, kayaking, mini-putt golf, fabulous dining in our great restaurant, babysitting, horseriding, BBQ's, weddings and more....

Q: What time is check-in and check-out?

Usually check in is at 2.00pm and check out is at 10.00am - but subject to availability and notification we can usually be flexible to meet flight timetables and other travel arrangements.

Q: Can I have a late check-out?

Certaintly - if we have no one coming into your room we can arrange for a couple of hours late check out at no charge.  If you need more than that then there will be small charge of 5,000vt per additional four horurs.  Again - this is subject to availability.

Q: Is after hours check-in available?

Yes, as some flights get in late at night we advise that you book a transfer with our local transfer company who will take you to the Resort straight to your Villa or Apartment where the lights will be on, key on the bench and you can then simply attend to your check in at Reception the next morning at your leisure.  If using private transport you need to let us know about what time you are arriving so one of our security guards can meet you and take you to your assigned accommodation. 

Q: Is all linen provided?

Yes, and your rooms are serviced daily with fresh towels and linen.  Beach towels are available FOC at reception.

Q: Do you require a security bond upon check-in?

No bond is required but we do need to have your credt card details on our file for payment unless other arranged.  You will simply have to fill out a small form on arrival with your details and you can pay at the end of your stay. 

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Benjor Beach Club Devils Point Road Mele Bay, Port Vila Vanuatu   Ph: +678 26078   Fax: +678 26897